Customer Service Assistant – Copenhagen – Vikan A/S (ID 20381)

We are hiring for Vikan, one of the world´s leading manufacturers of hygiene and effective cleaning solutions. With more than 100 years of innovation, Vikan has a range of more than 1000 different cleaning implements. All the tools are tailor-made for use in industries where hygienic cleaning is essential.

Vikan exports to more than 70 countries worldwide and employs approx. 225 people. The headquarters is in Skive, Denmark, with sales offices in Denmark and abroad. The production sites are situated in Denmark and in Estonia.

Read more at www.vikan.dk

We are looking for a new Customer Service Assistant for the Customer Service Team in Copenhagen.

 

Job description:

You will be part of the global Customer Service Team, and working from our International Sales office in Copenhagen. You will also work closely with members of our export team, and projects or tasks across the organization may also be expected.

Your main tasks will be:

• Customer support and handling of customer requests
• Order handling
• Administration and updating of master data in ERP and CRM systems
• Customer and market related activities, campaigns etc.

You will be working front and back office and will be responsible for a proactive customer service to the markets primarily assigned to you.

A few travelling days a year are to be expected.

You will be placed at our  offices at Islands Brygge in Copenhagen and will report to the  Customer Service Manager.

 

Professional skills:

You have a commercial and administrative background and hold a Bachelor’s degree or similar. Preferably you have 2-3 years of experience with customer service from a similar job in an international company.

Mastery of the English language – orally and in writing – is a must. The preferred candidate speaks and writes at least one other foreign language.

We expect you to have a service oriented and commercial mindset, be well-structured and both solution and action-oriented.

ERP, CRM systems and Microsoft Office must be part of your tool case.

 

Personal skills:

We are looking for an open-minded person, a troubleshooter determined to find solutions and offer excellent service to our customers.

Key characteristics:

Pragmatic – efficient – thorough – reliable – responsible – and willing to adapt

 

We offer:

Vikan A/S offers an exciting job in a global organization, where you will be part of an ambitious team. We always strive to be the best, and our vision of becoming the Leading International Supplier of Hygienic Cleaning Tools is something we take very seriously.

We offer a competitive salary in the market based on your actual qualifications and the job at hand.

 

Any questions?

If you would like to know more about this position, please contact Partner Hans E. Fischer, HR Navigator, phone + 45 2685 7555 or hef@hrnavigator.dk

Click on the “Apply” button below to take charge of your career.

Interviews continue until the position has been filled. Once the right candidate has been found, the job will be taken off.

Apply: here